Our Customer Journey
From visionary interior and exterior designs to cutting-edge civil and mechanical construction, we craft spaces that define elegance and innovation.
Our Process
Our 4 Step customer journey from onboarding to execution for interior design
Consultation & Requirement Discovery
This initial stage helps us understand your vision, lifestyle needs, and the functional requirements of your space. We take time to analyze your expectations so we can create a design roadmap that aligns perfectly with your goals.
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Fill out the inquiry form or book a consultation
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Discuss design styles, preferences, and budget
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Share reference images or existing layout plans
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Define project objectives and timeline
Concept Design & Proposal
Our design team transforms your inputs into a conceptual framework that includes layouts, themes, and mood boards. You receive a clear presentation that outlines how your future space will look and feel, along with an itemized proposal.
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Space planning and concept layouts
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2D/3D visualizations for better clarity
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Mood boards, materials, and color palettes
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Detailed cost estimate and design direction approval
Execution & Implementation
Once the concept is approved, our team begins the on-site execution while maintaining strict quality control. We coordinate with skilled vendors and craftsmen to ensure every element aligns with the design vision and timeline.
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Material selection and procurement
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Carpentry, electrical, and civil work management
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Regular site visits and progress updates
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Quality checks at every milestone
Handover & After-Service
After completing all finishing touches, we conduct a thorough walkthrough to ensure everything meets expectations. We hand over a fully completed space along with warranties and remain available for any post-completion support.
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Final inspection and quality assurance
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Installations, décor placement, and styling
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Handover of documents and warranties
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After-service support for adjustments
